Responsible Gambling at Vegas Now Casino
At Vegas Now Casino, we are committed to providing a safe, fair, and enjoyable gaming environment for all our players in New Zealand. We believe that gambling should always be a form of entertainment — never a way to make money or escape personal problems. This page outlines the tools, resources, and support available to help you stay in control of your gambling activity.
Our Commitment to Responsible Gambling
Vegas Now Casino operates in accordance with the responsible gambling guidelines applicable to New Zealand players as of June 2026. We actively promote responsible gambling practices and work closely with recognised organisations to ensure our players have access to the help they need.
Know the Signs of Problem Gambling
Problem gambling can affect anyone. It is important to recognise the warning signs early. You may have a gambling problem if you:
- Spend more money or time gambling than you can afford
- Find it difficult to stop or cut back on gambling
- Gamble to escape stress, anxiety, or depression
- Lie to friends or family about how much you gamble
- Borrow money or sell possessions to fund gambling
- Feel restless or irritable when trying to reduce gambling
- Chase losses by continuing to gamble after losing money
- Neglect work, study, or family responsibilities due to gambling
If any of these signs apply to you or someone you know, we strongly encourage seeking help immediately.
Self-Assessment
Not sure if your gambling is becoming a problem? You can take a free, confidential self-assessment test provided by the Problem Gambling Foundation of New Zealand:
Problem Gambling Foundation of New Zealand — pgf.nz
Responsible Gambling Tools at Vegas Now Casino
We provide a range of tools to help you manage your gambling. You can access these tools at any time through your account settings or by contacting our support team.
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much money you add to your account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day cooling-off period before it becomes active.
Loss Limits
Set a maximum amount you are willing to lose over a defined period. This helps prevent chasing losses and keeps your spending within a budget you are comfortable with.
Session Time Limits
Set a maximum duration for your gaming sessions. Once your session limit is reached, you will be automatically logged out of your account.
Reality Checks
Enable regular on-screen reminders that show how long you have been playing and how much you have spent during your current session. These pop-up notifications help you stay aware of your activity.
Cool-Off Period
If you feel you need a short break from gambling, you can request a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During this time, you will not be able to log in to your account or place any bets.
Self-Exclusion
If you need a longer break, you can self-exclude from Vegas Now Casino for a minimum period of 6 months or permanently. During self-exclusion, your account will be closed, all marketing communications will be stopped, and you will not be able to reopen your account until the exclusion period has ended (minimum exclusion periods cannot be reversed early).
To activate self-exclusion, please contact our support team:
- Email: [email protected]
- Live Chat: Available 24/7 on our website
Protecting Minors
Vegas Now Casino strictly prohibits gambling by anyone under the age of 18. We carry out age verification checks on all new accounts and reserve the right to request additional documentation at any time to confirm a player's age and identity.
If you share a device with minors, we strongly recommend using parental control software to prevent underage access to gambling websites. The following tools can help:
Gambling Blocking Software
If you want to block access to gambling websites across all your devices, we recommend the following free and paid tools:
- GAMSTOP — free self-exclusion scheme (UK-based but widely used)
- BetBlocker — free app available for all devices
- GamBlock — blocks gambling content across devices
Support Organisations in New Zealand
If you or someone you care about needs help with problem gambling, the following organisations provide free, confidential support in New Zealand:
Problem Gambling Foundation of New Zealand
The Problem Gambling Foundation offers free counselling, support, and advice for people affected by gambling harm.
- Helpline: 0800 664 262 (available 24/7)
- Website: pgf.nz
Gambling Helpline New Zealand
A free, confidential helpline available around the clock for anyone concerned about their own or someone else's gambling.
- Phone: 0800 654 655 (available 24/7)
- Text: 8006
- Website: gamblinghelpline.co.nz
Lifeline New Zealand
Provides crisis support and mental health assistance for those struggling with gambling-related stress or depression.
- Phone: 0800 543 354 (available 24/7)
- Website: lifeline.org.nz
Citizens Advice Bureau New Zealand
Offers free, independent advice on financial and legal matters related to gambling debt and harm.
- Website: cab.org.nz
Ministry of Health — Gambling Harm
The New Zealand Ministry of Health provides information and resources on gambling harm prevention and treatment services available across the country.
- Website: health.govt.nz/gambling-harm
Tips for Gambling Responsibly
- Set a budget before you start playing and stick to it
- Only gamble with money you can afford to lose
- Never gamble to recover money you have already lost
- Take regular breaks and do not gamble for extended periods
- Do not gamble when you are stressed, upset, or under the influence of alcohol
- Balance gambling with other leisure activities
- Keep track of the time and money you spend gambling
- Treat gambling as entertainment, not as a source of income
Contact Us
If you have any questions about our responsible gambling tools or need assistance activating any of the features described on this page, please do not hesitate to contact our dedicated support team:
- Email: [email protected]
- Live Chat: Available 24/7 directly on our website
Vegas Now Casino takes responsible gambling seriously. We are here to help you enjoy gaming safely. Last updated: June 2026.